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by Neil Sagebiel

The other day I was writing a sales brochure for a West Coast manufacturer. As I got to what I’ll call the “proof” section of the brochure, I was rummaging around for testimonials.

The company already had a full-blown Web site and a solid PowerPoint presentation. So I was hopeful that I’d find some ready made testimonials or at least some material I could use to create some.

As it turned out, they had one case study with a couple of customer quotes. I pieced the material together to create one measly testimonial. It was less than adequate.

Well, maybe it’s no big deal. After all, I wrote strong copy. Why even bother with testimonials? I’ll give you four good reasons.

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by Phillip Davis

Naming a business is like laying the cornerstone of a building. Once it’s in place, the entire foundation and structure is aligned to that original stone. If it’s off, the rest of the building is off, and the misalignment becomes amplified. So if you have that gnawing sense that choosing a name for your new business is vitally important — you’re right. With 18 years in the naming and branding business, I’ve witnessed the good, the bad, and the really bad. Here’s how you can avoid the worst of the mistakes and get off to a good start.

Mistake 1: The Committee (Getting all your clients, employees and family members involved)

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by Melody Campbell

If you’re a small independent business owner it could serve you well to take a birds eye view of your entire money making process for your business.

1. Looking at this year’s activity and make sure you’ve identified your most profitable customer - profile the characteristics that help you identify similar customers in the marketplace so that you develop your message specifically to target the customers with the characteristics you’ve identified as those of your most profitable customer.

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by Jeff Baas

You study your website stats and see the amount of traffic coming through. Nice numbers. But when you compare your traffic against your sales, what do you get? A small fraction of 1%? Wouldn’t you love to see those conversions grow? But how can you get them to buy?

The secret isn’t some magic trick or tool. But your Internet marketing is just shooting into the dark if you don’t know the needs that lead people to buy and how to focus your copywriting to tap those needs.

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by Jennifer McCay

Did something catch your eye in a direct mailing this past week? Have you recently gone to a website and encountered something entirely new that you’d like to try out? Did a friend of yours try out a new marketing idea and generate a few thousand dollars of extra business overnight?

As a small business owner, it’s all too easy to get caught up in the hype of new marketing techniques that promise quick rewards for little cash. I’ll even admit that we copywriters are trained to overcome your psychological objections to buying what we’re selling so that you’re ready to whip out your wallet right then and there.

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by Gavin Ingham

One of the interesting things about being a coach and speaker is that I have the good fortune to work with lots of different people from all sorts of different types of companies, markets and backgrounds. Whilst I do work (on the motivation and public speaking side) with non-sales people probably 95%+ of the work I do is with sales teams of some sort or other! As such, I get a real insight into the challenges and issues that many top sales performers face and also into who they are and what they believe.

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by Joe Niewierski

Don’t want your direct mail to end up in the trash with the rest of the unread mail? Studies show an effective direct mail campaign should draw a .5 to 1 percent response. These 10 tips will help you get the results you want: (more…)

by Francine York

Feel like you need more contacts to expand or start your business and don’t know how to make those important connections? There’s an easy answer to your dilemma…drink coffee!!! No, not in your kitchen; but at the myriad networking opportunities for women in business as well as those wanting to start a business. Men: this is for you too.

So, what is all the hullabaloo about Networking? The most important thing you should know about the concept is…it works! All those business cards floating around can sometimes find their way to a person/business that needs you! (more…)

by Christopher Brunner

An old marketing adage goes something like this:

“He who has a thing to sell
And goes and whispers in a well,
Is not as apt to get the dollars
As he who climbs a tree and hollers.”

Most business cards whisper. If they speak to your prospect at all, they do so quietly. Many don’t say much at all. And because of that, a potential customer never learns about your award-winning service department, or your extended hours, or your playroom area for the kids. (more…)

by Derek Fisch

The world’s most important marketing concept. Wow, pretty grandiose title. But this is one area where understatement just won’t do. If more companies understood this one concept, their marketing would actually stand a chance of doing its job.

Before we get to this big idea, though, let me define what the job of marketing actually is. Ultimately, it should be designed to convince people to do business with you. That’s it. Every thing else related to marketing should all be done with that end result in mind, because that’s where it should all lead. (more…)